Marbella Grand Cafe
Effective Date: 20 April 2026

Introduction

Marbella Grand Cafe is committed to protecting your personal information and ensuring a safe and transparent online experience.

By using this website, you agree to the terms outlined in this Privacy Policy & Terms of Use.

Privacy Policy

1. Information We Collect

We may collect and process the following information:

• Name and surname
• Email address and phone number
• Reservation or booking details
• Information submitted via contact forms
• Website usage data (such as IP address, browser type, and pages visited)

2. How We Use Your Information

Your information is used to:

• Manage reservations and bookings
• Respond to enquiries
• Improve our website and customer experience
• Send updates or promotions (only where consent is given)

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

• Booking or reservation platforms
• Website hosting and technical providers

All third parties are required to handle your data securely.

4. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic.

You can disable cookies in your browser settings if preferred.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

6. Your Rights (POPIA)

In terms of South African law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications

Terms of Use

7. Use of Website

This website is intended to provide general information about Marbella Grand Cafe, including menus, reservations, and contact details.

You agree to use this website lawfully and responsibly.

8. Reservations & Bookings

• All bookings are subject to availability
• We reserve the right to amend or cancel reservations
• Late arrivals may result in forfeiture of your booking
• Group bookings may require deposits or special terms

9. Menu & Pricing

• Prices are subject to change without notice
• Menu items may vary based on availability
• We do not guarantee that all website information is always up to date

10. Allergies & Dietary Requirements

While care is taken in food preparation, we cannot guarantee that meals are completely free from allergens.

Customers must inform staff of any allergies when ordering.

11. Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Marbella Grand Cafe and may not be used without permission.

12. Limitation of Liability

Marbella Grand Cafe is not liable for:

• Any loss or damage arising from use of this website
• Errors or omissions in website content
• Temporary unavailability of the website

Use of this website is at your own risk.

13. Third-Party Links

This website may contain links to external websites. We are not responsible for their content or privacy practices.

14. Updates to This Policy

We may update this Privacy Policy & Terms of Use from time to time. Updates will be published on this page.

15. Governing Law

This policy is governed by the laws of South Africa.

16. Contact Details

For any questions regarding this policy or your personal information, please contact:

Marbella Grand Cafe
Phone: 031 020 0028
Address: 2 McCausland Crescent, Shop C1, The Pearls Mall, Umhlanga Rocks, South Africa